Nomba (formerly Kudi) Review: The Pros and Cons

Nomba, formerly Kudi, is a digital bank for merchants and business owners. It offers simplified tools on how  how businesses accept payments, make payments and manage their operations.

Nomba also empowers business owners to earn extra cash from offering basic financial services to their communities such as bill payments and cash withdrawals via POS.

While traditional banks simply offer you a bank account to save your money, Nomba gives you the tools to manage and grow your business and even a POS machine to earn extra cash by providing financial services in your location.

Nomba also offers personal payment portal and savings features for individuals via its app.

AVAILABLE SERVICES NOMBA EXPOSES YOU TO

Payments: Nomba provides you with a POS terminal through which you can receive payments for your business. You can instantly accept payments from all bank cards easily at your shop.
Business Tools: They also provide different tools in their app to help you plan and grow your business. From spreadsheets to help keep track of inventory to loan and interest calculation tools.
Bills: You can help other members of your community to pay their bills at your shop thereby earning you extra cash from commissions on each bill you process.
Loans: You also get access to low interest loans to boost your business on Nomba.
Savings: the in-app savings feature allows you to save money and earn interests on your savings.

How to get a POS machine from Nomba

POS terminals is one of the fastest growing businesses in Nigeria today. Nomba POS is not just a means of accepting card payments for your business, you can also use it to help other members of your community to make payments and earn a commission.

Follow these steps to request for a POS terminal for your business.

STEP 1

Sign in and go to “Accept payments”

Sign in on the Nomba website or mobile app with your email address & password and go to the “Accept payments” section on your dashboard.

STEP 2

Click “Terminals”, then “Request a new terminal””

Select “Request for a new outlet” if you are a new user or “Request for an existing outlet” if you’ve had a Nomba POS. Choose a terminal type and quantity.

STEP 3

Confirm request and make payments

Specify where your request should be delivered, review your delivery status and wait for the arrival of your terminal(s) within 2 days.

Steps to activating your new Nomba POS machine

Follow these steps to activate your POS terminal after request

STEP 1

Sign in and go to “Accept payments”

Click “Terminals” to check the status of your delivered terminal(s).

STEP 2

Click “Activate Now”

To activate, input the serial number of your terminal(s) which can be found behind the terminal machine.

STEP 3

Click “Confirm” to activate a terminal

Get this done, in a minute. Thereafter, your terminal becomes ready to use

Pros

  • Offers tools to grow your business as well as an opportunity to earn extra income.
  • Good loan product with attractive interest rates.
  • Your account can be accessed and controlled via the mobile app.
  • Offers an account to easily receive and make payments.

Cons

  • No branches for in-person service
  • Recent customer complaints regarding unauthorized deductions from their Nomba accounts and funds.

What other users are saying about Nomba

whether for personal use or for business, majority of customers agree that Nomba offers above average service.

Lambert Oju wrote. “The App is great and they also have customer’s friendly but the area you guy’s need work on is “after funding the wallet,” it doesn’t reflect immedietly. It take up to 20/30 mins before reflecting on the wallet.”

Oke Ope wrote, “The App is full of headache no region to chat customer service only bringing unuseful service list. If you encounter problem you will be stranded and frustrated like am I rite now.”

Emmanuel Chinagorom wrote, “WOW!, KUDI has proven to be one of the best POS companies out there. I advice u to try it. Since I started my business I’ve always believed in kudi. I’ve sold different POS bought from many other companies because of their series of network issues. But Kudi has a different story. All agent I advised to use kudi POS confirms it to be one of the best. But the software maintenance should help us. This days kudi debits our customer,& slows in showing bank account balance. The network is becoming slow.” Read full customer reviews here.

Nomba customer care number

 Contact the following support lines if you have any issues; 018888866, 015200061 and 018885008.

office address; 19b Bosun Adekoya Street, Lekki Phase 1, Lagos, Nigeria

Frequently Asked Questions (FAQs)

Is Nomba/Kudi legit?

Nomba is duly registered and regulated as a financial service fintech by the Central Bank Of Nigeria CBN. they currently process more than $500m in payments monthly.

How much does Nomba POS cost?

There are different sizes and types of POS according to your need. But the minimum price of a Nomba POS is N20,000 and it will be delivered to your location within two days for free.

Who is the owner of Nomba?

Nomba was founded by Yinka Adewale (Cofounder, CEO) and Pelumi Aboluwarin (Cofounder, CTO). Yinka is a graduate of Obafemi Awolowo University. 

Why did Kudi change its name to Nomba?

there is another digital bank fintech in Nigeria called Kuda bank. the name change from Kudi to Nomba is probably to avoid trademark and copyright mix-up with Kuda digital bank.

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